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Owning Your New Home

Each Robson Resort Community and its affiliated companies are dedicated to providing impeccable luxury retirement homes with quality workmanship and materials in addition to quick and efficient customer care.

To ensure efficiency and to help maintain accurate records of your home, all requests for service must be made in writing. This also applies to emergency service requests.

Warranty and customer service requests can be submitted by carefully completing all fields of the below form and then selecting the “Send Request” button. Upon completion of this form, an email will be sent directly to the respective community Customer Service Department.

Customer Service Request Form:



First Name:

Last Name:

Address:


City:




Zipcode:

Phone Number:

Email Address:

Lot #:

Unit #:

 

Which community do you reside in?:

Energy Efficiency Guaranteed

MASCO Home Services Inc. guarantees your monthly heating and cooling usage through a two-year Energy Usage Guarantee under the Environments For Living program.* *The MASCO Home Services Inc. Limited Guarantee is for heating and cooling usage for the first two years after the home is built; it is not a guarantee of energy costs. See the Environments For Living program’s Limited Guarantee for details.

Our U.S. EPA Energy Star® leadership means lower ownership costs and higher quality homes. And you’ll see the difference with third-party endorsements like the Environments For Living™ program that certifies your home will be more comfortable, more durable and more energy-efficient.

Each new home at a Robson Resort Community has been certified to deliver an exceptional HERS score. This Home Energy Rating System score is like a miles-per-gallon rating, but like with a golf score, a lower number is better. Typical new homes usually score around 100. Although the HERS scores may differ a bit in different Robson Resort Communities, the new homes in all Robson Resort Communities have HERS scores lower than 73.

Financing Your Home

From qualification to closing, our goal at Home Mortgage is to ensure that your mortgage process is not only smooth, but also is as satisfying as your home buying experience.

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