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Owning Your New Home

Robson Resort Communities is very proud of the quality of workmanship and materials we use in building our homes. With a Robson Resort Community home, you can move in with confidence knowing that we will stand behind our product. While we go out of our way to deliver a well constructed home, we realize that certain problems may arise.

Please note that all customer service requests must be made in writing. For your convenience we now offer this warranty service request form online. Completion of this form will generate an e-mail directly to our Customer Service Department at your community.

To submit a service request for your home, please carefully complete all information below and then select the “Send Request" button.

First Name:

Last Name:




Phone Number:

Email Address:

Lot #:

Unit #:


Which community do you reside in?:

Energy Efficiency Guaranteed

MASCO Home Services Inc. guarantees your monthly heating and cooling usage through a two-year Energy Usage Guarantee under the Environments For Living program.* *The MASCO Home Services Inc. Limited Guarantee is for heating and cooling usage for the first two years after the home is built; it is not a guarantee of energy costs. See the Environments For Living program’s Limited Guarantee for details.

Our U.S. EPA Energy Star® leadership means lower ownership costs and higher quality homes. And you’ll see the difference with third-party endorsements like the Environments For Living™ program that certifies your home will be more comfortable, more durable and more energy-efficient.

Each new home at a Robson Resort Community has been certified to deliver an exceptional HERS score. This Home Energy Rating System score is like a miles-per-gallon rating, but like with a golf score, a lower number is better. Typical new homes usually score around 100. Although the HERS scores may differ a bit in different Robson Resort Communities, the new homes in all Robson Resort Communities have HERS scores lower than 73.

Financing Your Home

From qualification to closing, our goal at Home Mortgage is to ensure that your mortgage process is not only smooth, but also is as satisfying as your home buying experience.

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